Collections Specialist

Job Description An entertainment and talent agency client is seeking a detail-oriented Collections Specialist to support the Accounts Receivable and Finance teams during a period of high volume and growth within the fashion division. This role focuses on managing outstanding receivables, supporting cash application, and serving as a key liaison between booking teams, offshore partners, and high-profile clients across fashion, beauty, and production. Key Focus Areas

• Manage AR aging and perform proactive collections outreach
• Support high‑volume cash application and payment research (SAP-based)
• Resolve unapplied cash, short pays, duplicates, and misapplied remittances
• Serve as main liaison between billing, receivables, offshore teams, and agents
• Manage PO processes and submit invoices via client portals (Coupa, Ariba, luxury brand portals)
• Handle escalations, demand letters, and pre‑collection support as needed
• Partner with managers/agents and communicate professionally with high‑profile clients We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• 3-5+ years of AR or Collections experience
• Experience in high‑volume, service‑based environments
• SAP experience strongly preferred
• Experience with Coupa / Ariba or similar invoicing portals
• Strong Excel skills
• Detail‑oriented, persistent, and process‑driven
• Polished communicator; comfortable working with agents and premium clients
• Fast‑paced, team‑oriented mindset
• Interest in fashion/beauty/entertainment a plus