Part Time Collections Specialist
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Robert Half
Glendale, CA (In Person)
Part-Time
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Job Description
Description We are looking for a Part Time Collections Specialist to join a well-established organization on a Contract basis in California. This part-time opportunity is ideal for a detail-focused individual who can manage collection activities with consistency, sound judgment, and a customer-focused approach. The role centers on supporting accounts receivable performance through proactive follow-up, issue resolution, and accurate recordkeeping while maintaining constructive relationships with customers. For immediate consideration apply today!
Responsibilities:
- Review outstanding receivables regularly and focus collection efforts on overdue balances based on urgency and account status.
- Contact customers by phone, email, or other appropriate channels to secure payment while preserving positive business relationships.
- Investigate invoice questions, payment disputes, and account concerns to help remove barriers to timely collection.
- Record all collection activity, customer communication, and account updates with a high degree of accuracy and completeness.
- Partner with accounting and other internal stakeholders to resolve billing-related issues and support account follow-up.
- Assist with period-end activities by preparing collection updates, reconciling account information, and contributing to reporting needs.
- Manage daily collection tasks independently in a high-volume environment while meeting deadlines and follow-through expectations. Requirements
- At least 1 year of experience in collections, with practical knowledge of day-to-day account follow-up activities.
- Background in commercial collections, consumer collections, or broader credit and collections functions.
- Ability to handle recurring outreach and prioritize a steady pipeline of past-due accounts effectively.
- Strong verbal and written communication skills with the ability to navigate payment discussions professionally.
- Experience identifying and helping resolve billing issues that may delay account payment.
- Proficiency with accounting systems or similar business software used for receivables and collections tracking.
- Excellent organizational skills and close attention to detail when maintaining records and managing multiple accounts.
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