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Collections Specialist
Job
Robert Half
Huntington Beach, CA (In Person)
Full-Time
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Job Description
Are you someone who thrives on building relationships while driving results? We're partnering with a well-established organization in Huntington Beach to bring on a Collections Specialist for a long-term contract opportunity. This role is ideal for someone who enjoys balancing customer communication with problem-solving and wants to make a direct impact on cash flow and client experience.
You'll play a key role in keeping accounts on track, partnering with retail clients, and helping resolve outstanding balances in a way that's both strategic and customer-focused.
What You'll DoOwn your portfolio: Manage a book of 50-100 commercial accounts, proactively following up to drive timely payments and reduce aging balances.
Build strong client relationships: Communicate with retail clients via email and written correspondence to resolve past-due invoices and maintain positive partnerships.
Drive collections strategy: Utilize tools and systems to send automated notices, including final demand communications for seriously delinquent accounts.
Problem-solve with purpose: Investigate billing discrepancies and collaborate with clients to find practical, win-win solutions.
Keep everything organized: Maintain accurate, up-to-date records of collection activity and account status within JD Edwards EnterpriseOne and related systems.
Analyze and prioritize: Review aging reports and strategically focus your efforts based on risk, payment trends, and account history.
Partner internally: Work cross-functionally to resolve invoice issues and support decisions around account closure.
Leverage data: Create and maintain Excel tracking reports to monitor collection progress and provide visibility into outstanding receivables.
Why This Role Stands OutLong-term stability with a reputable companyOpportunity to own your accounts and make a measurable impactBlend of customer interaction + analytical problem-solvingExposure to JD Edwards EnterpriseOne and structured collections processes
You'll play a key role in keeping accounts on track, partnering with retail clients, and helping resolve outstanding balances in a way that's both strategic and customer-focused.
What You'll DoOwn your portfolio: Manage a book of 50-100 commercial accounts, proactively following up to drive timely payments and reduce aging balances.
Build strong client relationships: Communicate with retail clients via email and written correspondence to resolve past-due invoices and maintain positive partnerships.
Drive collections strategy: Utilize tools and systems to send automated notices, including final demand communications for seriously delinquent accounts.
Problem-solve with purpose: Investigate billing discrepancies and collaborate with clients to find practical, win-win solutions.
Keep everything organized: Maintain accurate, up-to-date records of collection activity and account status within JD Edwards EnterpriseOne and related systems.
Analyze and prioritize: Review aging reports and strategically focus your efforts based on risk, payment trends, and account history.
Partner internally: Work cross-functionally to resolve invoice issues and support decisions around account closure.
Leverage data: Create and maintain Excel tracking reports to monitor collection progress and provide visibility into outstanding receivables.
Why This Role Stands OutLong-term stability with a reputable companyOpportunity to own your accounts and make a measurable impactBlend of customer interaction + analytical problem-solvingExposure to JD Edwards EnterpriseOne and structured collections processes