Collections Specialist

Description We are looking for a dedicated Collections Specialist to join our team in Loma Linda, California. In this Contract to potential long-term position, you will play a key role in managing and resolving outstanding accounts receivable for commercial clients while ensuring compliance with company policies and maintaining positive client relationships.

Responsibilities:

• Oversee assigned customer accounts to ensure timely collection of outstanding balances.
• Investigate and resolve billing discrepancies, payment disputes, and other account issues.
• Collaborate with internal teams, such as sales and customer service, to address account concerns and support accurate invoicing.
• Maintain detailed records of collections activities, payment arrangements, and communications.
• Prepare and present aging reports and status updates on collection efforts to management.
• Recommend appropriate actions for delinquent accounts, including escalation or write-offs.
• Ensure adherence to company policies, procedures, and relevant regulations.
• Assist with month-end and year-end closing processes related to accounts receivable.
• Utilize tools such as Microsoft Excel and accounting systems to track and manage collections.
• Work proactively to minimize financial risks and improve cash flow management. Requirements
• High school diploma or equivalent; an associate or bachelor's degree in finance, accounting, or business is preferred.
• A minimum of 2 years of experience in business-to-business (B2B) collections or accounts receivable.
• Strong knowledge of commercial credit and collections processes.
• Proficiency in Excel and accounting platforms such as Great Plains.
• Exceptional communication and negotiation skills to handle client interactions effectively.
• Ability to work independently while managing multiple tasks in a dynamic environment.
• Detail-oriented with excellent organizational skills to maintain accurate records.
• Familiarity with credit risk assessment and financial reporting is a plus.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .