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Collecting Agent
Job
Robert Half
San Diego, CA (In Person)
Full-Time
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Job Description
Our client is seeking a motivated and detail-oriented Collections Agent to join their team. This role is responsible for managing outstanding accounts, contacting customers regarding overdue balances, and helping maintain healthy cash flow while preserving positive client relationships.
Key ResponsibilitiesContact customers by phone, email, and written correspondence regarding past-due accountsReview account status and payment history to determine appropriate collection actionsResolve billing discrepancies and account issues in a professional and timely mannerNegotiate payment arrangements and follow up on commitmentsDocument all collection activity accurately in the systemMonitor aging reports and prioritize collection efforts accordinglyWork closely with internal departments such as billing, customer service, and accountingEscalate delinquent accounts when necessarySupport month-end reporting related to accounts receivable and collections activityMaintain compliance with company policies and applicable regulations
Key ResponsibilitiesContact customers by phone, email, and written correspondence regarding past-due accountsReview account status and payment history to determine appropriate collection actionsResolve billing discrepancies and account issues in a professional and timely mannerNegotiate payment arrangements and follow up on commitmentsDocument all collection activity accurately in the systemMonitor aging reports and prioritize collection efforts accordinglyWork closely with internal departments such as billing, customer service, and accountingEscalate delinquent accounts when necessarySupport month-end reporting related to accounts receivable and collections activityMaintain compliance with company policies and applicable regulations