Collections Specialist

Collections Specialist Robert Half - 3.9 Santa Clara, CA Job Details Temp-to-hire | Contract $31.66 - $36.66 an hour 1 day ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Customer communication Computer literacy Full Job Description We are looking for a Collections Specialist to support accounts receivable and credit activities for a busy accounting team in California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing customer communication, payment follow-up, and detailed financial recordkeeping in an on-site environment. The person in this role will help keep commercial accounts current, investigate discrepancies, and contribute to accurate reporting and account maintenance.

Responsibilities:

Manage invoicing and payment processing while researching and resolving billing discrepancies in a timely manner. Reconcile customer accounts and related transactions to ensure account balances are accurate and up to date. Track receivables aging and contact customers regarding past-due balances to support timely payment within established terms. Prepare and share accounts receivable and credit-related reports for internal review and daily operations. Support the credit review process by helping gather application details, running credit checks, and maintaining complete account documentation. Administer account hold activity and distribute daily reporting related to credit status and restricted accounts. Conduct collection outreach for overdue commercial accounts and escalate issues when additional action is needed. Review potential fraud activity, assist with claim handling, and reconcile network-related transactions as assigned. Provide cross-functional backup within the department and assist with additional receivables or tax-related tasks when needed. At least 2 years of experience in accounts receivable, credit and collections, or a closely related accounting role. Associate or bachelor's degree in Accounting, Finance, or a related discipline is preferred. Working knowledge of commercial or consumer collections, billing follow-up, and account reconciliation practices. Strong computer proficiency, including Microsoft Excel, Outlook, and Word. Accurate typing, 10-key, and data entry skills with a high level of attention to detail. Ability to learn new tools, adapt to updated processes, and manage multiple tasks effectively. Strong organizational skills and clear English communication abilities, both written and verbal. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .