Job Description
Collections Specialist Robert Half - 3.9 Santa Clara, CA Job Details Temp-to-hire | Contract $28.50 - $33.00 an hour 23 hours ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Customer communication Full Job Description We are looking for a Collections Specialist to support accounts receivable, credit review, and customer payment activity for a growing organization in Santa Clara, California. This contract opportunity with permanent potential is ideal for someone who is comfortable managing billing follow-up, resolving account discrepancies, and maintaining accurate financial records in a fast-paced office setting. The position plays an important role in helping the accounting team keep commercial accounts current, organized, and aligned with internal credit standards.
Responsibilities:
Manage invoicing and payment posting activities while researching and resolving billing discrepancies in a timely manner. Review customer balances and aging trends, follow up on past-due accounts, and communicate with clients to encourage prompt payment within agreed terms. Reconcile account activity by comparing transactions, identifying variances, and correcting issues that affect receivable accuracy. Prepare and share recurring accounts receivable and credit-related reports to support daily decision-making and account oversight. Support the credit review process by handling applications, obtaining credit information, and organizing approval documentation. Maintain complete and current customer records, including financial details, signed credit documents, and updates to account information. Administer account restrictions when needed and distribute daily hold status updates to relevant stakeholders. Conduct collection outreach for delinquent balances, escalate higher-risk situations when appropriate, and assist with tenant-related receivable collection efforts as needed. Monitor suspicious payment activity, help process fraud-related claims, and reconcile network transactions to ensure accurate reporting. Provide cross-functional backup within the department, including support for related accounts receivable tasks and assistance with tax calculation activities when required. At least 2 years of experience in accounts receivable, credit and collections, or a closely related accounting function. Associate or bachelor's degree in Accounting, Finance, or a similar discipline is preferred. Working knowledge of commercial collections, billing practices, account reconciliation, and credit application processing. Strong computer proficiency, including regular use of Excel, Outlook, Word, and other business software tools. Accurate typing, 10-key, and data entry skills with the ability to handle detailed financial information efficiently. Excellent attention to detail and strong organizational skills for managing multiple accounts and deadlines. Ability to adapt to new tools, workflows, and operational processes as business needs evolve. Clear English communication skills, both written and verbal, for effective interaction with customers and internal teams. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .
