Collections Specialist

We are looking for a Collections Specialist to support accounts receivable and credit activities for a busy accounting team in California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing customer communication, payment follow-up, and detailed financial recordkeeping in an on-site environment. The person in this role will help keep commercial accounts current, investigate discrepancies, and contribute to accurate reporting and account maintenance.

Responsibilities:

• Manage invoicing and payment processing while researching and resolving billing discrepancies in a timely manner.
• Reconcile customer accounts and related transactions to ensure account balances are accurate and up to date.
• Track receivables aging and contact customers regarding past-due balances to support timely payment within established terms.
• Prepare and share accounts receivable and credit-related reports for internal review and daily operations.
• Support the credit review process by helping gather application details, running credit checks, and maintaining complete account documentation.
• Administer account hold activity and distribute daily reporting related to credit status and restricted accounts.
• Conduct collection outreach for overdue commercial accounts and escalate issues when additional action is needed.
• Review potential fraud activity, assist with claim handling, and reconcile network-related transactions as assigned.
• Provide cross-functional backup within the department and assist with additional receivables or tax-related tasks when needed.