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Credit/Collections Specialist
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Robert Half
Middlebury, CT (In Person)
Full-Time
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Job Description
Position OverviewWe are seeking an experienced Credit/Collections Specialist to manage, including both accounts receivable and notes receivable activities. This role is responsible for accurately posting customer payments, maintaining account integrity, supporting collections, and collaborating cross-functionally to ensure timely and accurate financial operations.
Key ResponsibilitiesPost and apply customer payments accurately and in a timely mannerMaintain customer accounts and investigate/resole payment discrepanciesRespond to internal and external inquiries related to invoices, balances, payments, and reconciliationsPrepare customer statements, finance charges, and weekly/monthly AR reportsMonitor and resolve unapplied payments in accordance with company guidelinesSupport month-end close, aging reports, and reconciliation activitiesPartner with ownership and leadership on delinquent accounts and collections effortsProcess credit applications and set up new customer accounts in the systemInitiate ACH transactions and maintain ACH account informationCollaborate with customer service to release orders for shipmentWork closely with legal counsel and leadership on Notes Receivable setup and managementMaintain notes receivable records, including interest updatesCode miscellaneous receivable payments and process customer refundsProvide support for additional accounting and AP tasks as needed
Key ResponsibilitiesPost and apply customer payments accurately and in a timely mannerMaintain customer accounts and investigate/resole payment discrepanciesRespond to internal and external inquiries related to invoices, balances, payments, and reconciliationsPrepare customer statements, finance charges, and weekly/monthly AR reportsMonitor and resolve unapplied payments in accordance with company guidelinesSupport month-end close, aging reports, and reconciliation activitiesPartner with ownership and leadership on delinquent accounts and collections effortsProcess credit applications and set up new customer accounts in the systemInitiate ACH transactions and maintain ACH account informationCollaborate with customer service to release orders for shipmentWork closely with legal counsel and leadership on Notes Receivable setup and managementMaintain notes receivable records, including interest updatesCode miscellaneous receivable payments and process customer refundsProvide support for additional accounting and AP tasks as needed