Collections Specialist

Description Overview:

Our company is seeking an experienced Collections Specialist to join our Stamford team. This onsite role (5 days per week) will focus on high-volume collections, executing outbound calls and emails, and effectively logging activities in a large ERP system such as NetSuite.

Key Responsibilities:

+ Manage high-volume collections process, including outbound calls and emails to clients and customers regarding overdue accounts + Maintain accurate documentation of collection activities in NetSuite or similar large ERP platforms + Negotiate payment arrangements and resolve account discrepancies + Monitor aging reports and follow up on delinquent accounts in accordance with company policy + Collaborate with internal departments to resolve billing issues and support timely collections + Meet and exceed daily and weekly collection targets + Prepare regular reports on collection status and account activities + Provide exceptional customer service and maintain professionalism in all communications

Requirements Qualifications:

+ 2+ years of experience in collections, preferably in a high-volume environment + Proven track record of handling outbound communications and achieving collection targets + Proficiency in NetSuite or similar ERP systems + Strong attention to detail, organizational, and documentation skills + Excellent verbal and written communication skills + Ability to work onsite in Stamford, Monday through Friday + Strong problem-solving skills and the ability to manage difficult conversations professionally Join our team and help drive the collections process forward in a dynamic Stamford environment. Apply today for immediate consideration. Based on general knowledge. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .