Collections Specialist

We are looking for a Collections Specialist to support a high-volume business-to-business accounts receivable environment in Bradenton, Florida. This Long-term Contract position is ideal for someone who communicates professionally, handles customer conversations with diplomacy, and stays organized while managing a large portfolio of past-due accounts. The person in this role will work directly with commercial customers to secure payment, record transactions accurately, and help maintain timely account resolution.

Responsibilities:

Manage outreach for a large portfolio of commercial customer accounts, contacting businesses regarding overdue invoices and expected payment dates. Place frequent outbound calls and send follow-up communications to obtain updates, resolve payment issues, and encourage timely remittance under standard net 30 terms. Accept payment details from customers and ensure all received funds are entered accurately into the appropriate accounting records. Apply payments and update account activity within the general ledger or related financial systems to maintain accurate balances. Review aging information to prioritize collection efforts and escalate issues when payment delays require additional attention. Build productive relationships with customer contacts by handling collection conversations with professionalism, tact, and consistency. Coordinate with internal accounting or finance partners to clarify account discrepancies and support efficient resolution of outstanding balances. Prior experience in business-to-business collections is required; consumer collections experience alone will not meet the needs of this role. Demonstrated success managing a high volume of collection activity across numerous customer accounts. Strong verbal and written communication skills with the ability to maintain professionalism in sensitive payment discussions. Experience posting transactions within a general ledger environment or working with related accounting systems. Ability to document payment activity accurately and process customer payment information with attention to detail. Comfortable working with collection, billing, and accounts receivable processes in a commercial setting. Experience with systems such as Sage Intacct, QuickBooks, or similar financial platforms is preferred. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .