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Credit and Collections Specialist
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Harrells
Lakeland, FL (In Person)
$50,000 Salary, Full-Time
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Job Description
Full-Time Position (Day Shift)
Hours:
Mon-Fri Position ( No Weekends ) Day One Benefits (including Health, Dental, Vision ) Paid Retirement (Employee Stock Ownership Plan) & 401K Retirement Option Employer Paid Short Term (13 weeks) and Long-Term Disability Paid Time Off (2 weeks), Sick Time (5 days) & Paid Holidays (10) Paid Life Insurance Policy up to $50,000 True Identity Protection (Norton LifeLock)- Employee Sponsored Best Places to Work Award (Employer of Distinction )
ESSENTIAL FUNCTIONS
Process credit applications to set up new customer accounts and review for approval of payment terms and credit limits. Provide back-up as needed to others on the Credit Team. Regularly review aging reports for assigned accounts to take appropriate action in addressing past due invoices. Research account questions or discrepancies with customers and collaborate with other teams or departments to resolve disputes. Process authorized electronic payments using Company systems. Discuss potential payment plans for outstanding balances and seek approval from management as directed. Generate collection emails and letters to delinquent accounts. Make outbound collection calls. Prioritize credit reviews for existing accounts. Make recommendations to Credit Supervisor regarding customer accounts. Identify accounts which are doubtful for collections and submit those for write-off approval. Contact Sales Reps about pending credit applications and other matters relating to their customers. Work sales orders flagged for credit review. Contact Sales and Operations personnel about pending orders that are being held due to various credit issues. Establish and maintain effective work relationships with new and existing customers through a high degree of professionalism and excellent interpersonal/communication skills. Enter status updates in operating systems. Ensure compliance with all Federal, State and Local ordinances affecting this position. Ensure compliance with all Company policies and programs.EDUCATION
Minimum High School diploma or GED equivalent required. Some college preferred.WORK EXPERIENCE
Minimum two years' experience in collections required.LICENSES AND CERTIFICATIONS
NoneSKILLS AND ABILITIES
Ability to calculate figures and amounts such as interest & percentages. Proficient in Word and Excel. Possesses the ability to plan and manage multiple projects and has a strong customer orientation. Works well in a team environment. Pays attention to detail.PHYSICAL REQUIREMENTS
The use of a computer and phone- Must be able to see, type, write, grasp, and sit; must be able to use a mobile phone Communicating with internal and external customers
- must be able to talk, hear, see, and comprehend. Mobility of arms
- Must be able to reach, and use arms to manipulate small objects. Mobility inside the office to access filing cabinets, office machines, and supplies
- must be able to move about the office space, stand for extended period of time, reach, bend, and occasionally lift up to 30 pounds.
WORKING CONDITIONS
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is routinely performed in office environment. Noise levels are typically minimal.PERSONAL PROTECTIVE EQUIPMENT
None. _________________________________________________________________________________________________________________________________________________ The statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Harrell's LLC is an Equal Opportunity/Affirmative Action Employer- Protected Veterans/Disabled.