Collections Specialist

Collections Specialist Robert Half - 3.9 Miami, FL Job Details Temp-to-hire | Contract 21 hours ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Customer communication QuickBooks Full Job Description We are looking for a Collections Specialist to support accounts receivable efforts for a long-term contract opportunity based in Florida. This role focuses on maintaining healthy cash flow by following up on outstanding balances, resolving payment issues, and keeping account records accurate. The ideal candidate brings at least two years of collections experience, works confidently with QuickBooks, and communicates effectively with customers regarding commercial and consumer accounts.

Responsibilities:

Monitor open accounts and proactively contact customers to secure timely payment on outstanding invoices Handle collection activities across both commercial and consumer accounts while maintaining attentive customer interactions Review aging reports and prioritize follow-up efforts to reduce overdue balances and improve receivable performance Apply incoming payments accurately and assist with cash application activities to keep account records current Investigate billing questions, payment discrepancies, and account issues to support efficient resolution Maintain detailed documentation of collection activity, customer communications, and payment arrangements Work within QuickBooks to update account information, track receivables, and support daily accounts receivable tasks Coordinate with internal teams when account issues require clarification related to invoices, credits, or payment status At least 2 years of experience in collections, accounts receivable, or a closely related finance support role Practical experience managing commercial and consumer collection efforts Working knowledge of credit and collection practices, including billing follow-up and account resolution Hands-on experience using QuickBooks in a business environment Familiarity with cash application processes and reconciling customer payments Strong written and verbal communication skills for customer follow-up and issue resolution Solid attention to detail with the ability to manage multiple accounts and deadlines effectively Please send your resume to brenda.arce@roberthalf Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .