Collections Specialist

Description We are looking for a Collections Specialist to join our team in Florida. This contract opportunity has the potential to become permanent and is ideal for someone who can effectively manage outstanding accounts, communicate professionally with customers, and support healthy cash flow through consistent follow-up. The position is fully on site, Monday through Friday from 8:00 AM to 5:00 PM, and offers the chance to contribute in a fast-paced accounts receivable environment.

Responsibilities:

• Review past-due accounts and take timely action to reduce aging receivables across assigned portfolios.
• Contact customers by phone and email to secure payment commitments and resolve outstanding balances professionally.
• Investigate billing concerns and coordinate with internal teams to address issues that may delay payment.
• Maintain accurate notes, payment updates, and account status details within the company's receivables system.
• Monitor both commercial and consumer accounts to ensure collection efforts align with established procedures.
• Follow up on broken payment promises and escalate delinquent accounts when additional action is needed.
• Support overall credit and collections operations by helping keep account records current and organized. Requirements
• Experience handling collections activities for outstanding accounts receivable.
• Working knowledge of commercial and consumer collection practices.
• Familiarity with credit and collections processes, including account follow-up and payment resolution.
• Ability to communicate clearly and professionally with customers regarding billing and past-due balances.
• Strong attention to detail with the ability to document account activity accurately.
• Comfort working on site in Palm Beach Gardens, Florida, Monday through Friday, 8:00 AM to 5:00 PM.
• Experience using an enterprise-level system to manage receivables or collections records.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .