Job Description
Collections Specialist - Government Contracts / USPS Focus FSR Trucking Inc. - 2.9 West Palm Beach, FL Job Details Full-time $45,000 - $60,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Full Job Description About the Role We are seeking a detail-oriented and proactive Collections Specialist to join our growing team. This role is ideal for someone with experience handling customer accounts, collections, invoicing follow-up, and payment resolution within government contracts, transportation, logistics, or USPS-related operations. The ideal candidate is organized, professional, persistent, and comfortable communicating with customers, vendors, accounting teams, and government contacts to resolve outstanding balances and paperwork issues efficiently.
FLSA:
Exempt Key Responsibilities:
Manage accounts receivable and collections activities for customer accounts Follow up on outstanding invoices, aging balances, and payment status Work directly with customers and government contacts regarding billing discrepancies and required documentation Handle collections and account resolution related to government contracts and USPS work Review and organize supporting paperwork including PODs, invoices, BOLs, and contract documentation Coordinate with operations, dispatch, and accounting teams to resolve payment delays Maintain accurate notes, records, and customer communication history Monitor customer payment trends and escalate problem accounts when necessary Assist with account reconciliations and reporting Maintain professionalism while handling sensitive customer situations Qualifications:
Experience in collections, accounts receivable, or billing Experience working with government contracts and/or USPS contracts strongly preferred Transportation, logistics, trucking, or freight industry experience is a plus Strong organizational and follow-up skills Ability to manage multiple accounts and deadlines Excellent phone, email, and customer communication skills Experience with QuickBooks, TMS systems, or proficient excel skills Strong attention to detail and documentation accuracy Ability to work independently and as part of a small team What We're Looking For:
Someone who is dependable, organized, and solution-oriented Comfortable handling difficult conversations professionally Able to identify issues quickly and work toward resolution Strong sense of urgency and accountability Team player who thrives in a fast-paced environment Why Join Us:
Competitive pay based on experience Supportive and team-oriented environment Stable, long-term position with a growing company FSR is an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Type:
Full-time Pay:
$45,000.00 - $60,000.00 per year Benefits:
Dental insurance Health insurance Paid time off Vision insurance Ability to Commute:
West Palm Beach, FL 33409 (Required) Work Location:
In person
