Collections Specialist

Job Title:

Collections Specialist Location:

Norcross, GA On-Site (Monday-Friday) -

Hours:

6/7am - 3/4pm

Compensation:

$52,000-55,000/year salary Position Summary Vaco is partnering with a construction/building materials organization in Norcross, GA seeking a Collections Specialist. The Collections Specialist is responsible for managing a portfolio of approximately 275 active customer accounts within a fast?paced construction & building materials environment. This role ensures timely collection of receivables, accurate processing of lien waivers, and effective communication with customers, project managers, and internal stakeholders. The ideal candidate is detail?oriented, comfortable navigating vendor portals, and proficient in intermediate?level Excel for AR aging to track, analyze, and report on account activity. Key Responsibilities Manage a portfolio of 275+ active accounts, maintaining consistent follow?up to reduce aging receivables and improve cash flow. Prepare, review, and submit lien waivers (conditional, unconditional, progress, and final) in accordance with project requirements and state regulations. Monitor customer payment schedules, retainage, and contract terms to ensure compliance and timely collections. Communicate professionally with general contractors, subcontractors, suppliers, and internal project teams to resolve billing discrepancies or documentation issues. Utilize vendor portals (e.g., Textura, GCPay, Procore, Buildertrend, or similar) to upload invoices, track payment status, and submit required documentation. Reconcile customer accounts, research payment variances, and resolve short pays or disputes. Generate and maintain aging reports, payment logs, and account notes using intermediate Excel skills (VLOOKUP/XLOOKUP, filters, pivot tables, conditional formatting). Coordinate with the accounting team to ensure accurate application of payments and proper month?end close. Support the credit department with documentation for credit holds, account reviews, and risk assessments. Maintain compliance with company policies, lien laws, and contractual obligations. Required Qualifications 3+ years of collections experience within the construction or building materials industry. Demonstrated experience preparing and managing lien waivers. Ability to manager 275+ active accounts with accuracy and organization. Intermediate proficiency in Microsoft Excel, including (pivot tables, VLOOKUP/XLOOKUPs) Experience working with construction vendor portals (Textura, GCPay, Procore, etc.). Strong communication skills with the ability to build rapport and maintain professionalism under pressure. High attention to detail, strong follow?through, and the ability to prioritize in a deadline?driven environment. Preferred Qualifications Knowledge of construction billing processes, including AIA billing, retainage, and progress payments. Familiarity with state lien laws and construction compliance documentation. Experience with ERP or accounting systems used in construction (e.g., Viewpoint, Sage 100-300, QuickBooks Enterprise, CMiC). Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Additional disclaimer:

Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.