Credit & Collections Specialist

Description Robert Half is seeking an experienced Collections Specialist for a contract with our client in Ames, IA.

Responsibilities:

+ Manage and oversee a collection portfolio, updating status notes and tracking progress. + Contact delinquent or high-risk customers to secure payment and determine the reason behind overdue payments. + Ensure all collections customer-related transactions are addressed in a timely and accurate manner. + Develop repayment plans based on clients' financial situations, ensuring follow-through to payment completion. + Document daily collections activities in accordance to company standards. + Work cross-functionally with internal teams to resolve billing and customer credit issues. + Adhere to all regulations and guidelines in accordance with company standards and governmental laws.

Requirements Qualifications:

+ A minimum of 2 years of experience in a collections role. + Exceptional communication and negotiation skills. + Proficiency in Microsoft Excel and familiarity with collections software. + Strong knowledge of billing procedures. + Attention to detail and a goal-driven attitude. + Ability to maintain professionalism and exhibit empathy when dealing with customers. If you meet these qualifications and enjoy a challenge, we encourage you to apply! Robert Half is an equal opportunity employer. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .