Job Description
Collections Representative Apply Now Applied To save a job sign in or get started
Job ID:
10244564 Posted today Back Centerville, IA, US Accounting / Finance High School or equivalent Full Time, Temporary 15.29 Entry Level On-site Energy and Utilities First Shift (Day) Centerville, IA, US 15.29 Entry Level Full Time, Temporary Energy and Utilities On-site Accounting / Finance High School or equivalent First Shift (Day) Apply Now Applied Job details Credit and Collections Associate Payrate:
$15.29/hour Location:
Centerville, IA Type:
Contingent Labor Hours:
40/week Duration:
7 months Make a Difference at Alliant Energy! Are you ready to drive positive outcomes for both customers and the company? Join our Collections Team as a Credit and Collections Associate and play a key role supporting our customers, community partners, and financial operations. What You'll Do:
Make outgoing and handle incoming collections-related calls to customers, agencies, and collection partners. Process paperwork and follow up on bankruptcy claims and probate cases. Assist community agencies with customer account inquiries and our Energy Assistance Center self-service application. Handle non-utility accounts, process payments, set up payment arrangements, and update account notes. Support collection agencies with disputes, recalls, balance queries, and commission payments. Ensure all collection actions, notifications, and deposit-related activities are documented and processed. Your Impact:
Maintain excellent rapport with community agency staff. Provide critical support to customers facing financial hardship. Collaborate with the legal department and various internal stakeholders. What You'll Need:
Education:
Associate degree preferred. Experience:
Minimum of 2 years' relevant experience in collections, finance, or customer service. Skills:
Basic knowledge of collections processes, strong communication skills, proficient in CIS systems, and detail-oriented paperwork processing. Why Alliant? Work in a supportive and collaborative environment. Engage with diverse customers and local community agencies. Opportunity to make a meaningful impact in people's lives while gaining valuable credit and collections experience. Ready to apply? Submit your application and join a leading energy organization that values integrity, customer care, and community impact! 10244564 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox. GET JOB ALERTS
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