Collections Specialist

Collections Specialist Salary:

$60,000-$70,000 About the Opportunity We are partnering with a growing organization seeking a detail-oriented and professional Collections Specialist to join their accounting and finance team. This individual will play a key role in managing customer accounts, reducing outstanding balances, and maintaining positive client relationships while supporting overall cash flow objectives. This is an excellent opportunity for someone who enjoys problem-solving, relationship management, and working in a fast-paced environment. Responsibilities Manage and monitor assigned accounts receivable portfolio, with a focus on collections from small and mid-sized business customers Build and maintain professional relationships with small business clients while driving timely payment resolution Contact customers regarding past-due invoices via phone and email Research and resolve billing discrepancies, payment issues, and account concerns Maintain accurate records of collection activity and customer communications Collaborate with internal departments including accounting, customer service, and sales to resolve outstanding issues Reconcile customer accounts and apply payments accurately Prepare aging reports and provide updates on collection status Support month-end close activities related to accounts receivable Ensure compliance with company policies and collection procedures Qualifications 1+ years of collections, accounts receivable, or related accounting experience preferred Strong communication and customer service skills Ability to handle difficult conversations professionally and effectively Detail-oriented with strong organizational and time management skills Proficient in Microsoft Excel and accounting/ERP systems Ability to work independently and prioritize multiple tasks High school diploma required; associate's or bachelor's degree preferred Preferred Experience Business-to-business (B2B) collections experience Experience working with ERP systems such as SAP, Oracle, NetSuite, or similar platforms Experience in a fast-paced corporate environment Compensation & Benefits Competitive compensation package Health, dental, and vision insurance Paid time off and holidays 401(k) with company match Career growth and advancement opportunities #

INMAY2026

EB-1301957329