Collections Research Analyst

The Collections Research Analyst audits aged orders for accuracy, confirms past-due status, and partners with clients and internal teams to resolve discrepancies, support commission corrections, and drive timely cash collection. Maintain accurate vendor files by processing timely additions and corrections, completing reconciliations, and preparing write-offs as needed. Manage an assigned portfolio of accounts; monitor status, identify blockers, and take appropriate action to prevent or resolve collection delays. Collaborate with peers and cross-functional partners to share updates, align on next steps, and ensure end-to-end account ownership and visibility. Perform ad-hoc analysis and prepare routine and custom reports to support collections outcomes and decision-making. Meet the physical requirements outlined below. Perform other related duties as assigned. Education High school diploma or GED required. Bachelor's degree preferred.

Preferred field of study:

Accounting or Finance. Work Experience 3-5 years of related experience required (collections, accounts receivable, deductions, or similar financial operations). Knowledge, Skills, and Abilities Build and maintain professional, productive relationships with vendors, ADW internal associates, and Acosta internal associates. Demonstrate initiative by recommending and implementing process improvements and identifying ways to better support clients and customers. Proficient in running reports in multiple systems and cross-referencing data in Excel to research issues and support resolutions. Physical Requirements Visual acuity (including close vision). Color Perception Listening #Discover Your Path