Collections Specialist

The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers and playing a critical role in maintaining the company's cash flow and minimizing bad debt. This role involves direct communication with clients to negotiate payment plans, resolve billing issues, and ensure timely receipt of payments. The compensation for this position will be commensurate with education or work experience.

What You'll Be Doing:

Protects Badgers Accounts Receivable assets using good judgment and risk assessments. Emails and calls customers to collect past due balances according to portfolio assignment. Records collection information on customer's accounts in databases. Creates promises to pay in database when confirmed payment commitments are received. Responsible for customer account maintenance and ensuring needed updates are implemented in databases. Collaborates with internal and external customers to find resolution of delinquent invoices and all discrepancies. What You'll Need for

Success:

Bachelor's Degree in Accounting, Finance or a relevant field; or the equivalent work experience. 2+ years of experience in B2B Collections preferred. Proficient communication, interpersonal and organizational skills are vital to the role. Knowledge of accounting principles, practices, and applications. Advanced knowledge of MS Office, including Excel. Prior experience with customer web portals preferred. If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.

What You'll Get In Return:

Generous bi-weekly pay and bonus program Low-cost Medical, Dental, and Vision Insurance Retirement Plan with Employer Matching Contributions Attractive Vacation Programs Inclusive Group Life Insurance Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits Valuable Employee Training Program(s)