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Collections Admin
Job
Robert Half
Lawrence, KS (In Person)
Full-Time
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Job Description
We are looking for a Collections Admin to support loan servicing and administrative operations for a banking organization in Lawrence, Massachusetts. This Long-term Contract position is well suited for someone who is detail-oriented, comfortable handling high-volume clerical work, and experienced in maintaining accuracy in audit-sensitive processes. The role will focus on account-related administration, collections support, reporting tasks, and coordination with internal teams and external vendors. Candidates who understand back-office banking environments and can manage routine work with consistency and care will be successful in this position.
Responsibilities:
- Process incoming and outgoing account-related documentation, including mail handling, file organization, and record distribution within established service standards.
- Enter, update, and verify customer and loan information in internal systems with a high level of speed and precision.
- Support consumer collections and loan servicing activities by maintaining account records, preparing administrative documentation, and tracking follow-up items.
- Compile routine reports, logs, and supporting records to help maintain readiness for audits, reviews, and compliance-related checks.
- Coordinate with vendors and internal departments to ensure assigned administrative tasks are completed accurately and on schedule.
- Review account details for completeness, identify discrepancies, and escalate issues that require further research or resolution.
- Assist with operational workflows tied to loan administration and related banking functions while following internal controls and documented procedures.