Collection Specialist - (Start on May 26th!)

Collections Specialist Our next training class begins May 26th, 2026! Secure your spot today. Advocate for the

Consumer:

Act as a primary resource for individuals facing financial hurdles, using clear and compassionate communication to guide them toward a resolution.

Master Multi-Channel Engagement:

Drive account success by managing a high volume of interactions across phone, email, and digital chat platforms.

Architect Payment Solutions:

Work directly with consumers to build sustainable, realistic payment plans that align with their current budget while satisfying their financial obligations.

Uphold Ethical Standards:

Maintain our reputation for integrity by ensuring every conversation adheres to strict compliance guidelines and our internal "empathy-first" quality standards. Contribute to

Process Growth:

Work closely with your peers to share insights and feedback that help us refine our technology and improve the way we serve our community.

Natural Negotiator:

You have a talent for persuasion and find satisfaction in turning a "no" into a "yes" through logical explanation and professional influence.

You Solve Problems:

You don't just see a balance; you see a puzzle. You enjoy finding creative "win-win" outcomes that provide relief to the consumer and results for the business. A Go-Getter (even when the going is tough): You're resilient, tough, and know what it takes to get things done. You don't get lost in the little things or pulled off-course. You have "grit" & determination and you own your responsibilities.

An Empathetic Professional:

You believe that high-quality customer service is the foundation of successful debt recovery and can maintain a positive, supportive tone in every interaction.

Reliable and Goal-Driven:

You are a dependable teammate who takes pride in meeting your daily targets and showing up for your team every single day. To view full details and how to apply, please login or create a Job Seeker account