Special Accounts Representative (Collections)

Special Accounts Representative (Collections) Wichita, KS Job Details Full-time $19 an hour 1 day ago Benefits Health savings account Paid holidays Health insurance Dental insurance Flexible spending account Tuition reimbursement Vision insurance 401(k) matching Qualifications Microsoft Word Debt collection phone call Microsoft Excel Microsoft Outlook Underwriting Phone communication Filing Windows Financial analysis High school diploma or GED Organizational skills Outbound calling Communication skills Entry level Under 1 year Full Job Description About Us Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates! That is why our mission at Mid American Credit Union is to be the best choice for quality financial services, above and beyond all other alternatives. Who Should Apply Mid American Credit Union is looking for individuals that like to be challenged, rewarded and inspired! This job is perfect for self-motivated, quick thinkers with unmatched problem solving skills. Are you ready to be a part of a team that exceeds member expectations every day? What You'll Do The primary responsibility of this position is to preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. Contact delinquent accounts and negative share accounts by phone and mail; take appropriate action to have members bring accounts current. Analyze financial situation of delinquent borrowers; make recommendations for further action when other arrangements to bring the loan current are unsuccessful. Maintain accurate files and reports on all collections activity. Inform supervisor of trends in loan underwriting contributing to delinquent/charge off loans. Regularly file loan files and other collection related documents. Testify at legal proceedings as required. Cultural Responsibilities Be committed to being part of the Mid American team! Show commitment to learning and growth. Consistently demonstrate a positive attitude and strong people skills during interactions with co-workers and members. Be able to work individually as well as with a team. Embrace change and be able to think of new ideas to assist our members. Demonstrate financial responsibility and professionalism. What You Need to Get the Job Done Education

• High School Diploma or GED required Experience
• Six months to two years of similar or related experience, including time spent in preparatory positions. Need to have proficient knowledge of Windows and Microsoft Outlook software (Outlook, Word and Excel). Great attention to detail Excellent communication skills
• written and verbal.

Ability to multi task. Organizational skills What You'll Love About Us A Company that Cares. We are more than a financial institution; we give back to our community. We teach financial literacy and donate and support local organizations. Work that Stays at Work. Genuine work/life balance served here! Rest and Relaxation. Paid vacation time, personal leave and paid holidays! Health Benefits. Medical with HSA and FSA options, dental, and vision. Prepare for the Future. 401(k) with a generous company match. Invest in YOU. Tuition Reimbursement Program. An Equal Opportunity Employer Mid American Credit Union is an Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law. Because our team members are trusted to handle sensitive information, we require all candidates who receive and accept employment offers to complete a background check before being hired. This Company Participates in E-Verify The Right to Work Este Empleador Participa en E-Verify El Derecho a Trabajar