Charge Master Coordinator and Collections Representative

Charge Master Coordinator and Collections Representative 615 Old Symsonia Road, Benton, KY 42025 Full-time Full-time

GENERAL SUMMARY

This position is responsible for verification of emergency room and surgery charges, posting wound care charges, and other information from a variety of sources, including patient and third-party payers, into computer information systems and patient accounts. Also responsible for working with ABS and the Credit Bureau to manage self-pay accounts and bad debt write-offs and payments.

ESSENTIAL JOB DUTIES

Enhance professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Enters interdepartmental manual adjustments. Organizes information to ensure appropriate postings including wound care, pathology and observation charges. Reviews input listings against source documents for accuracy and makes corrections as needed. Corrects errors identified during the balancing process. Prepares reports for the Staff Accountant Work with billers to enter data and close days out. Maintain special functions (i.e. user passwords, port maintenance, audit trays). Executes, prints, and distributes scheduled reports for departmental distributing. Maintains a log of report requirements and documentation as to their execution. Responds to and resolves patient/guarantor concerns regarding billing disputes, payment options, collection activities, etc. Coordinates with attorneys and collection agencies to develop appropriate payment plans or litigation actions. Maintains employee prescription drug accounts in Trubridge and will also add new employees and their eligible family members. Manages bankruptcy notices from court and ABS. Works the front window when needed and helps the cashier. Sends delinquent accounts to Credit Bureau. Tracks daily ambulance runs, the census for Acute Care, ICU, and Swing beds, and observation admits, ER visits, outpatient visits, Acute Care/ICU admits and swing bed admits daily for the Chief Financial Officer Posts Credit Bureau payments and ABS payments Performs other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Demonstrated computer and office machine skills. Demonstrated bookkeeping skills; and demonstrated human relations and effective communication skills. The incumbent must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Good communication and customer service skills. Demonstrated familiarity and legal document preparation; demonstrated computer skills; and demonstrated effective human relations, and communication skills. Ability to communicate with others by telephone.

EDUCATION AND EXPERIENCE REQUIRED

Previous medical business office or accounting journal entry experienced is preferred. Two years of data entry experience or equivalency desired. High School diploma or equivalent. Medical terminology required. Computer experience required.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Demonstrated computer and office machine skills, including ten key equipment; demonstrated bookkeeping skills; and demonstrated human relations and effective communication skills. The incumbent must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Good communication skills. Customer service skills. Demonstrated familiarity and legal document preparation; demonstrated computer skills; and demonstrated effective human relations, negotiation and communication skills. Ability to communicate with others by telephone.

EDUCATION AND EXPERIENCE REQUIRED

Previous medical business office or accounting journal entry experienced is preferred. This position requires two years of data entry experience or equivalency. High School diploma or equivalent. Medical terminology required. Computer experience required. Typing speed minimum 45 words per minute.