Collections Specialist

Description We are looking for a skilled Collections Specialist to join our team in Lexington, Kentucky. This long-term contract position offers an opportunity to manage business-to-business collections while providing exceptional customer service. If you thrive in a high-volume environment and have a knack for maintaining accurate financial records, we encourage you to apply.

Responsibilities:

• Handle business-to-business collections with a focus on maintaining positive client relationships.
• Manage credit applications and perform credit checks for customers.
• Respond to customer inquiries regarding invoices and account statuses through a shared inbox.
• Oversee a portfolio of 300+ accounts, ensuring timely follow-ups and accurate reconciliations.
• Utilize tools like Salesforce, Kinetic, and Epicor to track account activities and update records.
• Support account reconciliations and resolve discrepancies in customer accounts.
• Work efficiently during high-volume seasons, particularly from June through September.
• Collaborate with internal teams to address client needs and maintain smooth operations. Requirements
• Proven experience in commercial collections or accounts receivable.
• Strong proficiency in handling cash applications and account reconciliations.
• Familiarity with Salesforce, Kinetic, or Epicor systems is highly preferred.
• Ability to manage a large portfolio of accounts in a fast-paced environment.
• Excellent communication skills for addressing customer inquiries and resolving issues.
• Detail-oriented with a strong focus on accuracy in financial records.
• Availability to work Monday through Friday, 8 AM to 5 PM.
• Capable of adapting to seasonal workflow increases during peak periods.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .