Collections Specialist

Collections Specialist 3.9 3.9 out of 5 stars Lexington, KY 40505 $19

• $22 an hour
• Temp-to-hire, Contract Robert Half 13,767 reviews $19
• $22 an hour
• Temp-to-hire, Contract We are looking for a Collections Specialist to support accounts receivable efforts for a wholesale distribution organization in Lexington, Kentucky.

This Contract to permanent opportunity is ideal for someone who can balance firm, effective collection practices with a customer-focused approach. The person in this role will work with commercial accounts, help resolve payment issues, and contribute to healthy cash flow through consistent follow-up and account management.

Responsibilities:

Manage outreach to business customers regarding outstanding balances and past-due invoices in a timely and consistent manner. Review account status, document collection activity, and follow up regularly to secure payment commitments and reduce aging receivables. Communicate with customers to address billing questions, clarify payment expectations, and resolve issues that may delay remittance. Work closely with internal teams to investigate account discrepancies and support accurate, up-to-date customer records. Apply a service-oriented approach while maintaining accountability for collecting overdue payments from commercial clients. Monitor assigned accounts and escalate more complex collection matters when standard follow-up efforts do not lead to resolution. Prior experience in collections, with the ability to manage delinquent accounts effectively. Background working with commercial collections and business-to-business account portfolios. Strong customer service skills combined with confidence in requesting and securing payment. Ability to communicate clearly and professionally by phone, email, and in written account notes. Comfortable handling multiple accounts, prioritizing follow-up activities, and meeting deadlines. Detail-oriented approach to documentation, account review, and payment tracking. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity

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