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A/R Collections Specialist
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Ingenium Talent
Louisville, KY (In Person)
$49,920 Salary, Full-Time
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Job Description
A/R Collections Specialist Ingenium Talent - 4.5 Louisville, KY Job Details Temp-to-hire Up to $24 an hour 10 hours ago Qualifications Communication with suppliers Phone communication Research Vendor communication Typing Cross-functional communication Client interaction via phone calls Full Job Description We are seeking a detail-oriented and customer-focused Accounts Receivable Specialist to support timely collections, resolve billing discrepancies, and help maintain healthy cash flow across the organization. This role is ideal for someone who enjoys problem-solving, building strong customer relationships, and working in a fast-paced environment where accuracy, follow-through, and professionalism matter. Estimated salary up to $24/hour for this full-time, onsite position.
Key Responsibilities:
- Manage assigned accounts receivable portfolio to support collection goals, reduce outstanding balances, and improve overall cash flow.
- Analyze customer accounts and assess creditworthiness using available credit risk management tools and reports.
- Conduct account-specific research and resolve open items in alignment with A/R goals, timelines, and performance metrics.
- Make professional outbound collection calls while maintaining positive customer relationships and encouraging timely payment.
- Research, document, and resolve billing disputes, customer complaints, short payments, deductions, and account discrepancies.
- Partner with internal teams and external customers to ensure timely follow-up, accurate resolution, and clear communication.
- Process and compile supporting information for refunds, write-offs, credit memos, adjustments, and related account activity.
- Monitor and meet strict deadlines related to lien and bond claim filings, ensuring compliance with required timelines.
- Respond to vendor and customer inquiries regarding forms, credit references, tax-exempt certificates, and account documentation.
- Maintain accurate account notes, records, and documentation to support collection activity and audit readiness.
- Contribute to process improvements and support additional duties as assigned by the Corporate Credit Manager.
Minimum Qualifications:
- Associate degree or equivalent combination of education and relevant work experience required.
- Working knowledge of basic accounting principles, accounts receivable processes, and customer account reconciliation.
- Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and stay focused in a fast-paced environment.
- Demonstrated problem-solving, analytical, and follow-up skills with strong attention to detail.
- Ability to communicate professionally with customers, vendors, and internal partners, including handling difficult conversations with diplomacy and tact.
- Strong computer, keyboarding, listening, and phone skills.
- Ability to adapt quickly to changing priorities while maintaining accuracy and professionalism.