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Collections Specialist
Job
Robert Half
Baton Rouge, LA (In Person)
Full-Time
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Job Description
We are looking for a Collections Specialist to join our team in Baton Rouge, Louisiana on a Contract assignment. This role will focus on reducing outstanding accounts receivable balances by engaging with customers, reviewing delinquent accounts, and helping restore timely payment activity. The ideal candidate brings a strong background in collections, works comfortably with financial data, and can organize account follow-up with accuracy and professionalism.
Responsibilities:
- Contact customers regarding overdue balances and drive timely resolution of outstanding accounts receivable.
- Review aging reports to identify delinquent accounts, prioritize collection efforts, and maintain consistent follow-up schedules.
- Reconcile account discrepancies by researching billing issues, payment history, and supporting documentation.
- Document collection activity, customer responses, and payment commitments with accuracy in internal records.
- Partner with internal stakeholders to clarify account details and support the cleanup of past-due balances.
- Prepare status updates on collection progress, recovery activity, and unresolved accounts for team review.
- Use QuickBooks and Microsoft Excel to track account information, manage reports, and support collection analysis.