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Collections Specialist

Job

Robert Half

Agawam, MA (In Person)

Full-Time

Posted 6 days ago (Updated 3 days ago) • Actively hiring

Expires 8/4/2026

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Job Description

We are seeking a detail-oriented Collections Specialist for our client in Agawam, MA. This contract opportunity is ideal for a professional with strong communication skills, a customer-focused approach, and prior experience in collections, accounts receivable, or related financial operations.
Key Responsibilities:
Contact customers regarding past-due accounts by phone and emailMonitor aging reports and follow up on outstanding balancesResearch and resolve billing discrepancies and payment issuesMaintain accurate records of collection activity and account statusWork with internal teams to support timely account resolutionAssist with payment processing and account reconciliation as needed