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Credit Collections Specialist
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Roessel Joy
Lawrence, MA (In Person)
$65,520 Salary, Full-Time
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Job Description
Job Summary We are seeking a dynamic and detail-oriented Credit Collections Specialist to join our financial team. In this role, you will be responsible for managing accounts receivable by effectively collecting outstanding debts, analyzing account statuses, and ensuring timely payments. Your expertise in financial concepts, accounting software, and negotiation will drive our efforts to optimize cash flow and maintain positive client relationships. This position offers an exciting opportunity for professionals passionate about financial services, accounting, and customer service to make a meaningful impact within a fast-paced environment. Duties Contact delinquent customers via phone, email, or written correspondence to facilitate payment collection while maintaining professional and courteous communication. Analyze account details using accounting software such as QuickBooks, Sage, PeopleSoft, or similar platforms to identify discrepancies and resolve billing issues. Reconcile accounts receivable records through detailed account analysis and journal entries to ensure accuracy in financial reporting. Collaborate with internal departments including accounts payable, medical billing, and revenue cycle management to resolve outstanding balances efficiently. Apply knowledge of GAAP (Generally Accepted Accounting Principles) and SOX (Sarbanes-Oxley Act) compliance standards during collection processes and record-keeping. Maintain detailed documentation of collection activities, payment arrangements, and account status updates in accordance with company policies. Negotiate payment plans or settlement agreements with customers while upholding company policies and legal standards. Skills Strong understanding of accounting principles including double entry bookkeeping, debits & credits, journal entries, and account reconciliation. Proficiency with accounting software such as QuickBooks, Sage, PeopleSoft, or similar financial management tools. Familiarity with governmental and non-profit accounting practices as well as revenue cycle management techniques. Excellent analysis skills to interpret financial data accurately and identify discrepancies or potential issues promptly. Effective negotiation skills combined with exceptional phone etiquette and customer service abilities to handle sensitive collection conversations professionally. Ability to perform data entry efficiently using 10 key typing skills while maintaining high accuracy levels. Understanding of financial concepts related to accounts receivable, accounts payable, credit analysis, and account analysis. Knowledge of legal compliance requirements such as SOX regulations during audit processes and internal controls implementation. Join our team as a Credit Collections Specialist if you are energized by solving complex financial challenges with precision and professionalism! We value proactive individuals who thrive in collaborative environments dedicated to excellence in financial management and customer satisfaction. #RJAF123