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Collections Specialist
Job
Robert Half
Cockeysville, MD (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented Collections Specialist to support a team in Maryland. This contract opportunity with potential for a permanent role is ideal for someone with experience in collections who can balance administrative accuracy with strong follow-through on delinquent accounts. The person in this role will help maintain critical reporting, coordinate recovery-related activities, and support insurance claim monitoring in a fast-paced environment.
Responsibilities:
- Prepare and maintain regular reports related to delinquent accounts.
- Coordinate the assignment of repossession cases and monitor progress to ensure timely updates and proper documentation.
- Manage collection-related administrative work, including invoice handling for agencies and repossession vendors, record filing, and payment processing.
- Assemble and organize account documentation for archival and record retention purposes in accordance with internal requirements.
- File insurance claims and track their status through resolution, ensuring all supporting information is complete and accurate.
- Review account records for accuracy and update collection files to reflect current activity and next steps.
- Support day-to-day recovery operations by following established collection processes and responding to assigned tasks promptly.