Credit and Collections Coordinator

Top Horizontal Menu Skip to main content Alt + 1 Skip to page footer Alt + 2 Menu , Home Page Options Jobs Location Search Assistance Sign In Hide sub menu Hide Dashboard Alerts Accessibility Home My Dashboard Job Details Top Job Details Here are the details for the selected job. You may need to scroll down to see all the information about the job, including the job description. If you wish to apply for this job click on the Apply button.

WARNING:

Always be on the lookout for job scams! Learn more about identity theft Opens in new window Help information , opens a new window. Info First Job Previous Job 32 of 6,610 Next Job Last Job Share More Like This Between $13.00 and $18.00 Per Hour DOE (Depends on Experience) Credit and Collections Coordinator JBL Resources

Occupation:

Credit Authorizers, Checkers, and Clerks

Location:

Grand Rapids, MI - 49525 Positions available: 1 Job #: 19849366

Source:

CalJOBS

Posted:

04/21/2026

Updated:

04/22/2026

Expires:

06/20/2026

Web Site:

CalJOBS Onsite /

Remote:

Work onsite all of the time

Job Type:

Contract, Full Time (30 Hours or More), Permanent Employment Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Education High School Diploma or Equivalent Experience 12 Month(s) Schedule Full Time Job Type Contract Duration Permanent Employment Public Transit Available Job Description Help for Job Description. Opens a new window. Credit and Collections Coordinator

Location:

Irvine, California

About Our Client:

Our client has built a high-trust, people-first culture driven by real employee feedback and a commitment to innovation, collaboration, and performance. Known for fostering an environment where employees feel valued, supported, and empowered to grow, the organization continues to set itself apart as an employer of choice. Working here means joining a team of top technical professionals bringing cutting-edge products to the forefront—offering driven individuals the opportunity to make a meaningful impact every day.

Key Responsibilities:

Contacting and/or being contacted by customers to resolve credit and collection issues while maintaining positive relationships. Telephoning and/or sending form letters during initial collection efforts for delinquent accounts. Reviewing orders and checking current account statuses to determine credit availability and to decide whether to release or hold orders. Accepting payments or setting up payment schedules with customers. Documenting all customer inquiries to ensure accurate credit data. Investigating duplication claims to resolve discrepancies. Generating and submitting periodic reports related to collection activities as assigned by supervisors. Researching lost or misapplied payments and initiating refunds for overpayments. Assisting in resolving various customer issues such as non-receipt of products, price discrepancies, and return inquiries.

Qualifications:

Excellent communication and interpersonal skills for effective customer engagement. Strong attention to detail and organizational abilities. Ability to analyze account data and prioritize collection actions. Experience with collection tools or payment processing software. Background in a healthcare, medical device, or similar industry. Knowledge of accounts receivable management best practices. Proficiency in basic accounting or accounts receivable processes. Prior experience in credit, collections, or accounts receivable roles preferred. High school diploma required; additional financial or business training a plus.

NO C2C CANDIDATES

Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.

• JBL is an Equal Opportunity Employer and E-Verify Company JBL Resources Is a Staffing Agency employer with 6 locations

Company Profile:

JBL Resources has earned the reputation of being the chosen provider of top talent professionals to the most respected companies and organizations. Founded in 2003 by Ross Engelkes, a 22+ year expert in the recruiting and consulting industries, JBL Resources has impacted countless companies and people nationwide within manufacturing industries through the passion and commitment of the entire JBL team. Using a consultative approach along with an attitude of humility, JBL strives to positively impact our clients' organizations through relationship and professionalism. JBL offers opportunities in contract and permanent placement within the specialties of engineering, human resources, logistics, management/operations and supply chain management. We have many roles available in the medical device, automotive and pharmaceutical manufacturing industries. Our mission is to help people and employers (companies) become all that they were created to be. Let the experts in employment work for you!! Did Not Disclose Number of Employees Connect with JBL Resources Other Local Jobs from JBL Resources Help for Other Local Jobs from. Opens a new window. Customer Service Representative JBL Resources Grand Rapids, MI Customer Service Representatives Regular | $15.00-$20.00 Hour Preferred Employer 2 days ago

Customer Service Representative Location:

Anaheim, California About Our Client:

Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss!

Key Responsibilities:

• Providing customer service support for sales, promotions, installations, and ongoing communications.
• Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws.
• Developing proactive communication strategies and educational initiatives for customers across the organization.
• Creating and implementing improvement plans based on customer feedback and survey results.
• Responding promptly to customer inquiries via phone, email, and other channels.
• Collaborating with internal teams to resolve product or service issues.
• Maintaining accurate records of customer interactions and follow-up actions.
• Supporting the continuous improvement of customer service processes and tools.
• Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction.
• Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems.
• Escalating unresolved issues to appropriate departments while following up to ensure timely resolution.
• Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies.
• Identifying trends in customer inquiries and providing insights to improve service processes and customer experience.

Qualifications:

• Minimum of 2 years of experience in a customer service or related role.
• Strong interpersonal and communication skills.
• Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise.
• Comfortable working in a fast-paced environment with multiple priorities.
• Proficient in using customer service software and general office applications.
• Experience in the medical device or healthcare industry is preferred.
• Familiarity with CRM tools such as Salesforce is a plus.
• Strong organizational skills and attention to detail are preferred.

NO C2C CANDIDATES

Interested Candidates please apply on our website at https://jobs.jblresources.com . For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com . JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.

• JBL is an Equal Opportunity Employer and E-Verify Company General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min.

Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from JBL Resources Location/Work Site Information Help for Location/Work Site Information. Opens a new window. Cost of Living Calculator Help for Cost of Living Calculator. Opens a new window. Compensation and Benefits Help for Compensation and Benefits. Opens a new window. Job Type and Required Hours Help for Job Type and Required Hours. Opens a new window. Work Experience Help for Work Experience. Opens a new window. Education and Training Help for Education and Training. Opens a new window. Skills Required Help for Skills Required. Opens a new window. Occupation Information for Credit Authorizers, Checkers, and Clerks Help for Occupation Information for Credit Authorizers, Checkers, and Clerks. Opens a new window. Other Jobs and Employers Career Ladder Help for Career Ladder. Opens a new window. Personal Requirements Help for Personal Requirements. Opens a new window. Nature of the Work Help for Nature of the Work. Opens a new window. Work Values and Activities Help for Work Values and Activities. Opens a new window. Change Job Search Criteria Print Job Order Opens in new window [ Do you have a comment or concern about this job posting? ] About Sign In / Register Home Site Map Site Search Explore CalJOBS Settings Accessibility Statement Preferred Settings Page Preferences Languages Services For Individuals For Employers Labor Market Mobile App Legal Privacy Statement Terms of Use Disclaimer Equal Employment Opportunity Resources Protect Yourself Assistance CalJOBS Contact Us Statewide Sacramento, CA 94280 Copyright © 1998-2026 Geographic Solutions, Inc. All Rights Reserved. Virtual OneStop® - VOS Sapphire AI v24