Credit Analyst B2B Collections

Job Summary:

The Credit Analyst manages the full scope of collections for assigned accounts to ensure payment is received on a timely basis.

Job Duties:

Reviews past due accounts receivables daily for assigned accountsManages collection activities, including, but not limited to, phone communications to customers to secure payment for assigned accounts and adjusting payment terms and/or schedulesAssesses and determines appropriate next steps in addressing delinquent accounts in an effort to establish a resolution involving satisfactory terms for all parties involvedDocuments the results of collection calls, and communicates progress of accounts to principals, engagement team and regional finance on a timely basisInteracts with key members of firm and client management to resolve billing disputes and service issuesReviews Dunn & Bradstreet reports to make a determination on accounts that require continued attention and focus due to poor credit history patterns with the firm and/or other vendorsAnalyzes stagnant accounts, and determines the need for escalation to a Finance Manager or Director for further actionUtilizes firm best practices to implement process changes to rectify service issues, including, but not limited to, recommending changes to customer payment terms or developing billing schedules based on a client's cash flowOther duties as required

Supervisory Responsibilities:

N/AQualifications, Knowledge, Skills and Abilities:

Education:

High School Diploma or equivalent, requiredAssociate's or Bachelor's degree in Accounting, Business Administration, or Finance, preferred

Experience:

Two (2) or more years of credit / collections field experience, requiredPrior commercial (B2B) collections experience, preferredProfessional services firm experience, preferred

License/Certifications:

N/ASoftware:

Proficient in the use of Microsoft Office Suite, required

Other Knowledge, Skills & Abilities:

Excellent verbal and written communication skillsStrong customer service skillsBasic negotiation skillsAbility to work in a demanding environmentCapable of effectively analyzing and resolving issues and questions in a professional mannerAbility to successfully manage multiple projects with an attention to detail while working independentlyKnowledge of firm's collections proceduresIndividual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range:

$28.85/hr•$33.66/hr

Maryland Range:

$28.85/hr•$33.66/hr

NYC/Long Island/Westchester Range:

$28.85/hr•$33.66/hr All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability, protected veteran status, or any other classification protected by law.