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Collections Specialist

Job

HANSONS

Troy, MI (In Person)

$60,000 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) β€’ Actively hiring

Expires 7/3/2026

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Job Description

Are you skilled at problem-solving, customer communication, and account management? Join a growing company that values teamwork, employee wellbeing, and career growth. Hansons is seeking a driven and detail-oriented Collections Specialist to help manage customer accounts while delivering outstanding customer experiences. If you thrive in a fast-paced environment and enjoy helping customers find solutions, this could be the perfect opportunity for you! Why Join Us? ✨ Earn up to $60,000/year πŸ’΅ Weekly Pay πŸ₯ Health benefits available after 30 days πŸ“ˆ 401(k) with company match after 90 days 🌴 Paid time off with unlimited rollover of unused hours πŸŽ‰ Holiday pay available after 30 days 🀝 Positive, culture-focused workplace πŸ’™ Join employee committees dedicated to company fun and employee wellbeing πŸ“š Growth opportunities within a stable and expanding company What You ll Do Customer Account & Collections Support Communicate with customers regarding overdue balances Negotiate payment arrangements and account resolutions Monitor delinquent accounts and identify payment issues Process customer payments and maintain accurate records Research returned payments, chargebacks, and discrepancies Coordinate with collection agencies or legal resources when needed Deliver professional and positive customer interactions throughout the process Reporting & Administrative Duties Maintain customer account documentation and reporting Perform account reconciliations and payment research Provide updates and reporting to leadership Help improve processes and identify operational efficiencies What We re Looking For βœ” Previous collections, accounts receivable, customer service, or related experience preferred βœ” Strong communication and negotiation skills βœ” Organized with strong attention to detail βœ” Ability to multitask and manage priorities effectively βœ” Professional, dependable, and team-oriented mindset βœ” Microsoft Office and computer proficiency preferred Location Corporate Office - 977 E. 14 Mile Road Troy, MI At Hansons, we believe great employees create great customer experiences. We re committed to building a workplace where employees feel supported, valued, and empowered to grow. Apply today and take the next step in your career! #HansonsHP #ZR