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Collections Specialist
Job
Cannon CC Finance
Calhoun City, MS (In Person)
$37,440 Salary, Full-Time
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Job Description
Responsibilities:
- Contact individuals or businesses to collect outstanding debts
- Negotiate payment plans and settlements with debtors
- Maintain accurate and up-to-date records of all collection activities
- Follow legal requirements and company policies when pursuing debt collection
- Provide excellent customer service while resolving payment issues
- Utilize accounting software to track and manage collections
- Collaborate with other departments to resolve billing discrepancies
- Conduct account reconciliation to ensure accuracy of debt records
Qualifications:
- Strong knowledge of financial concepts and account management
- Familiarity with medical billing and terminology is a plus
- Proficiency in using accounting software for collections purposes
- Excellent communication and negotiation skills
- Ability to handle difficult conversations with professionalism and empathy
- Strong problem-solving skills to resolve payment disputes effectively
- Experience in telemarketing or customer service is beneficial
- Attention to detail and accuracy in maintaining collection records