Credit & Collections Specialist

BASIC J BASIC JOB SUMMARY

The main purpose of this job is to provide support to the Senior Director of Accounting by collecting the overdue Account Receivable balances of TEC. This position will also support the billing department with payment processing and analysis.

ESSENTIAL JOB FUNCTIONS

The essential job functions and duties described below may not be the only requirements of the position. It may be necessary to follow other instructions or perform other related duties required by the company. Monitors, manages, and collects delinquent customer account balances Monitors inactive accounts and sends out final notices Communicates delinquencies to customers Submits tickets to billing department for non-payments and restores services when payment is made Processes check by phone and credit card payments on delinquent customer accounts Maintains bankruptcy records and files bankruptcy claims

OTHER JOB FUNCTIONS

Assist the billing department with other functions as needed Any other duties that may be assigned

Job Qualifications:

Education/Experience - High school diploma or GED is required. A college degree in an accounting or business-related field is preferred. A minimum of three (3) years of proven equivalent accounting or billing experience is preferred. Knowledge/Skills/Abilities - This position requires excellent computer, organizational, and clerical skills including keyboard proficiency as well as efficient, professional written and verbal communication skills. Advanced knowledge and ability to work with TEC's operation systems such as word processing, spreadsheets, and presentations are required. The person in this position must possess the ability to multi-task and must be detail oriented. TEC is a communications company with a vision of connecting customers to the world and strengthening the communities we serve. As a family owned and operated business, we value your success and personal growth within the company. We strive to strengthen employees, build customer relationships, expand our fiber network, and increase profitability so that we can reinvest in our employees, company, and communities that we serve. As a Credit & Collections Specialist, you'll join an elite team that is connecting rural Americans with dedicated fiber broadband services. With over 100 years in business, TEC is an established innovative communications leader. In the early to mid-1900s, TEC connected countless people to the telephone for the first time. And today, we are accelerating access to high-quality, reliable internet solutions for communities that need it most. With offices in Mississippi, Alabama, Tennessee, and Louisiana, we are playing a major role in the largest internet infrastructure buildout in the history of our country, and you can be a part of this exciting time. TEC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, or disability, or any other category protected by applicable Federal, State, or local laws, except where age and gender are essential bona fide occupational requirements, or where disability is a bona fide occupational disqualification. Furthermore, Equal Employment Opportunity will be provided for qualified disabled veterans and veterans of the Vietnam Era as well as other protected veterans. TEC is committed to the idea that all employees must be treated with dignity and respect. Each and every employee is expected to help maintain a nondiscriminatory workplace.