Collections Specialist

Description We are looking for a skilled Collections Specialist to join our team on a contract basis in Greensboro, North Carolina. In this role, you will focus on managing accounts receivable and ensuring timely payment collection from commercial accounts. This position requires strong communication and organizational skills to handle financial processes effectively.

Responsibilities:

• Manage and oversee accounts receivable processes, ensuring timely and accurate payment collection.
• Conduct outreach to commercial and consumer clients regarding outstanding balances and payment arrangements.
• Analyze account statements to identify discrepancies and resolve billing issues promptly.
• Implement effective collection strategies to minimize overdue accounts and improve cash flow.
• Maintain accurate records of client interactions and payment statuses in compliance with company policies.
• Collaborate with internal teams to address credit-related concerns and streamline collection efforts.
• Prepare regular reports detailing collection activities and account statuses for management review.
• Ensure adherence to legal and regulatory requirements throughout the collection process.
• Monitor and update systems with payment information to maintain accurate financial records. Requirements
• Proven experience in commercial and consumer collections, with a solid understanding of collection processes.
• Familiarity with accounts receivable management and billing collection procedures.
• Strong communication skills for effective client interactions and conflict resolution.
• Proficiency in analyzing financial data and resolving account discrepancies.
• Ability to work independently and manage multiple accounts simultaneously.
• Knowledge of relevant legal and regulatory compliance in credit and collections.
• Experience using collection software and systems to track account activity.
• High attention to detail and excellent organizational skills.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .