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Collections Specialist
Job
Robert Half
Metuchen, NJ (In Person)
Full-Time
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Job Description
We are seeking a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for processing payments, following up on past due accounts, investigating inconsistencies, and more. If you have previous experience as a Collections Specialist and are looking for a new opportunity, this might be the role for you!
Responsibilities:
- Contact customers regarding outstanding invoices, explain account status, and outline expected payment timeframes.
- Process credit card transactions and payment authorizations accurately while supporting overall collection efforts.
- Investigate account inconsistencies, reconcile payment issues, and help resolve financial variances efficiently.
- Respond promptly to billing-related inquiries, concerns, and disputes while helping resolve issues effectively.
- Maintain organized records of receivables activity by tracking incoming payments, overdue balances, and collection progress.
- Keep customer account information current by reviewing payment activity and updating records with accurate details.