Credit & Collections Specialist

Description A growing, business-facing organization in the Morristown area is seeking a Credit & Collections Specialist to support its AR operations. This role focuses on managing customer accounts, driving timely collections, and maintaining strong relationships while ensuring accurate credit assessments and minimizing risk exposure.

Key Responsibilities:

+ Manage a portfolio of customer accounts, monitoring aging and proactively following up on outstanding balances + Conduct collection efforts via phone and email while maintaining a professional, customer-focused approach + Review and evaluate credit applications, establish credit limits, and monitor risk exposure + Research and resolve billing discrepancies, short payments, and unapplied cash + Partner with sales and internal teams to address account issues and improve collection timelines + Maintain accurate account records, notes, and documentation within the system + Prepare aging reports and provide regular updates on collection status and risk accounts + Support month-end close by reconciling AR balances and ensuring proper account treatment

Requirements Qualifications:

+ 3+ years of experience in credit, collections, or accounts receivable + Experience performing credit analysis, including reviewing financial statements, credit reports, and setting credit limits + Strong understanding of risk assessment and creditworthiness evaluation + Ability to interpret financial data, including balance sheets and income statements + Proven track record of reducing DSO and improving collection performance + Experience managing a portfolio of accounts and prioritizing collection efforts + Proficiency in Excel (pivot tables, VLOOKUP) and ERP systems (SAP, Oracle, NetSuite, etc.) + Strong communication and negotiation skills when working with customers and internal teams + High attention to detail with the ability to identify discrepancies and resolve issues quickly + Knowledge of credit policies, procedures, and compliance standards Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .