Collections Specialist

Leading construction equipment company known for delivering exceptional service, industry expertise, and long-standing customer relationships is seeking a professional and customer-focused Collections Specialist to support accounts receivable operations and help maintain strong client partnerships while ensuring timely payment resolution on past due accounts.

Responsibilities:

• Monitor and manage overdue customer accounts and outstanding balances
• Contact customers via phone regarding past-due payments
• Negotiate payment arrangements and repayment schedules to resolve delinquent accounts
• Investigate and resolve billing discrepancies or payment issues
• Maintain accurate records of collection activity and account updates
• Work collaboratively with internal departments to support account resolution and customer service
• Follow company policies and legal guidelines while minimizing bad debt exposure

Requirements:

• High School Diploma or equivalent required
• 2-3 years of collections or accounts receivable experience required
• Strong objection handling
• Excellent communication and customer service abilities
• Ability to manage multiple accounts and prioritize effectively
• Proficiency with Microsoft Office and collections/accounting systems preferred Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.

eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.