Collections Specialist Armada Corp of Nevada - 2.8 East Las Vegas, NV Job Details Full-time Up to $17 an hour 2 hours ago Benefits 401(k) Paid time off Qualifications Bilingual Accounts receivable Spanish Customer communication Debt collection Customer service English Attention to detail Phone etiquette
Full Job Description Job Description Position Summary:
The Collector is responsible for contacting consumers in order to negotiate pay arrangements on aged or high balance debt, while following federal, state, and client collection guidelines and laws.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Utilize various techniques to locate right parties in order to negotiate payment arrangements Negotiate payment terms and methods when right party is reached. The negotiation process often requires reviewing the account information in database, and/or asking probing questions of the consumer in order to better understand potential objections to payment. Overcome stalls and objections and suggest money sources for debt payment Execute verbal procedures when right party is reached Maintain and update client records with great attention to detail and accuracy while adhering to strict confidentiality standards. Maintains individual queue and keeps accounts current. Professional Office Attire.
Special Skills:
Employee has contact with individuals within their department and extensive external contact with consumers; ability to communicate fluently and effectively with consumers and clients.
- Modest hourly pay, enhanced by commission and bonus based on performance
- Bilingual English/Spanish preferred, but not required.
- Please submit resume to the email address provided, DO NOT bring your resume in person to Armada Corp.
of Nevada.
NO PHONE CALLS PLEASE.
Job Type:
Full-time Insurance is NOT offered.
BACKGROUND CHECK REQUIRED
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Job Type:
Full-time Pay:
Up to $17.00 per hour
Benefits:
401(k) Paid time off Ability to
Commute:
East Las Vegas, NV (Preferred)
Work Location:
In person