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Collections Specialist
Job
Robert Half
Patchogue, NY (In Person)
Full-Time
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Job Description
We are looking for a Collections Specialist to join a growing organization in Patchogue, New York. This contract-to-permanent opportunity is ideal for someone who can manage a fast-paced collections workload while maintaining accurate account records and clear customer communication. The role focuses on supporting accounts receivable efforts through proactive follow-up, payment tracking, and credit monitoring.
Responsibilities:
- Contact customers regularly to secure outstanding payments and reduce overdue balances across a high-volume portfolio.
- Record and track payment commitments, following up to confirm promised remittances are received on time.
- Prepare and maintain cash receipt reporting to support daily accounts receivable activity and payment visibility.
- Review customer accounts and update account details to ensure billing and collection records remain accurate.
- Monitor assigned credit limits and escalate concerns when account exposure or payment patterns require attention.
- Partner with internal teams to resolve payment discrepancies, research open items, and support timely account reconciliation.