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Collections Specialist
Job
Paraco Gas Corp
Rye Brook, NY (In Person)
$43,680 Salary, Full-Time
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Job Description
Collections Specialist Paraco Gas Corp - 3.1 Rye Brook, NY Job Details Full-time $20 - $22 an hour 1 hour ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Foreign language proficiency Customer communication Basic math Full Job Description We seek a proactive, detail-oriented Collections Specialist with proven analytical abilities to join our Collections team! The Collections Specialist interacts with our customers, where needed, to provide effective collection efforts. Individual works with customers, utilizing knowledge of company products and programs, to resolve account issues. The role will work onsite at our Rye Brook, NY offices, and will report to the Credit and Collections Manager. Key responsibilities and essential job functions include, but are not limited to: Recommend process improvements for collections activities. Assist in the documentation and roll out of such improvements. Performs daily collection activities on his/her customer accounts. (calls, emails and letters to customers) Working with Credit & Collections team on projects assigned to improve processes to better service internal business units. Update sales and management on past due accounts by providing specific updates for each customer. Perform all other duties as assigned by the Credit & Collection Manager. Possesses well developed judgment to make independent decisions and problem solve daily issues. Initiate contact and interact with customers on past due residential and commercial accounts. Place outgoing collections calls in a professional manner. Document correspondence and contacts with the credit customer. Print aging weekly reports for assign division(s) as needed. Prepare, mail and send follow-up correspondence for all past-due accounts, and advise customers of potential for halted deliveries, lock-outs, and equipment disconnects. Refer and follow up on all customer inquiries that are not credit related to the appropriate department.