Collections Specialist

Collections Specialist Cleveland, OH Job Details $60,000 - $70,000 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Debt collection phone call Customer communication Financial management report preparation Research Mid-level Client relationship development Client invoicing Organizational skills Networking through strategic partnership building Strategic partnerships Cross-functional collaboration Communication skills Credit analysis Client interaction via phone calls Full Job Description We are looking for a dedicated Collections Specialist to join our team in Cleveland, Ohio. In this role, you will focus on managing accounts receivable and collections processes, ensuring timely payments, and maintaining strong relationships with clients and internal teams. This position is ideal for someone comfortable working with a diverse clientele and handling high-volume collections in a fast-paced environment. The ideal candidate must have a strong background in tougher collections and have strong communication skills.

Responsibilities:

Handle business-to-business collections, interacting primarily with subcontractors and general contractors. Oversee the entire collections process, from initial invoicing to receipt of payments. Conduct regular collection calls with accounts that are overdue or at risk of exceeding credit limits. Prepare and issue collection letters, lien notices, and collaborate with management on bad debt recovery. Evaluate credit requests by reviewing reports, references, and conducting independent research. Obtain necessary information for new account applications and ensure credit files are up to date. Generate and distribute aging reports for accounts receivable, providing insights to management and sales teams. Build and maintain effective working relationships with internal departments, including sales and HR. Develop external partnerships with customers, third-party agencies, and legal representatives. Support accounts receivable tasks under the guidance of the department manager. They do offer a full benefits package; medical, dental, vision, 401K match, paid holidays, PTO, and growth! Proven experience in commercial and consumer collections. Strong knowledge of credit and collections processes. Ability to handle high-volume invoicing and accounts receivable tasks. Excellent communication skills, particularly with diverse and blue-collar clientele. Proficiency in generating and analyzing financial reports such as aging and commission reports. Demonstrated ability to collaborate effectively with internal teams and external partners. Familiarity with evaluating credit applications and conducting thorough research. Detail-oriented with strong organizational skills to manage multiple accounts and deadlines. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .