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Job Description
Skip Tracing Specialist Keith D. Weiner & Associates Co., LPA - 3.7 Cleveland, OH Job Details Full-time From $18 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Volunteer time off Flexible schedule Life insurance Referral program Qualifications Computer operation Microsoft Outlook Writing skills Filing Research Windows High school diploma or GED Full Job Description The Collections Research & Skip Tracing Specialist is responsible for performing investigative research to locate consumers, identify updated contact information, verify employment and assets, and support the recovery process. This role requires strong analytical abilities, attention to detail, and the ability to effectively use databases, public records, and technology to solve research challenges. Pay range for position is $18 to $23 per hour
Primary Responsibilities:
Conduct skip tracing using internal systems, public records, databases, online resources, and other research tools. Locate and verify addresses, phone numbers, employment information, assets, and other relevant consumer information. Review returned mail and determine appropriate next steps. Analyze account history and available information to determine the best research strategy. Update account notes and records accurately and thoroughly. Work closely with collectors, attorneys, and other departments to provide timely research results. Prioritize and manage a high volume of research requests. Identify trends, opportunities, and process improvements to increase recovery efforts. Maintain compliance with all applicable federal, state, client, and company requirements, including confidentiality and data privacy standards.
Qualifications and Requirements:
Education:
High school education
Experience:
Prior experience in skip tracing, collections, banking, insurance, investigations, customer service, or administrative research preferred. Strong computer and internet research skills, including the ability to learn multiple systems and databases. Professionalism and discretion when handling sensitive information. Excellent organizational skills
Computer Skills:
Strong computer skills: Familiarity with
Windows Operating System, Excel, Outlook Travel:
N/A Great work environment and attractive benefits package including health, dental, vision, disability, and life insurance, 401(k) Plan, paid holidays, paid volunteer time off, and generous paid time off (PTO) policy.
KWA IS AN EQUAL OPPORTUNITY EMPLOYER
Applicants are considered for positions without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other consideration made unlawful by applicable federal, state or local law.
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance Ability to
Commute:
Cleveland, OH 44114 (Required) Ability to
Relocate:
Cleveland, OH 44114: Relocate before starting work (Required)
