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Collections

Job

Express Employment Professionals

Columbus, OH (In Person)

$49,920 Salary, Part-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/21/2026

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Job Description

Position:
Collections Pay :
$23•25 an
Hour Schedule :
Monday•Friday 9:00 a.m.•2:00 p.m. (25 hours a week)
Location :
Worthington, Ohio Job Description:
We are looking for an experienced Collections person to resolve outstanding debt from our client portfolio. This Will involve outbound calls and emails to customers with overdue accounts and investigating and resolving billing disputes. The position is part-time at about 25 hours a week.
Core Responsibilities Collections Outreach :
Conducting high-volume outbound calls and sending emails to customers with overdue accounts to secure payment and negotiate repayment plans.
Portfolio Management :
Monitoring and maintaining an assigned portfolio of accounts, reviewing weekly aging reports to prioritize collection efforts.
Dispute Resolution :
Investigating and resolving billing discrepancies, disputed charges, or insurance claim denials in a professional manner.
Payment Processing :
Accurately posting and reconciling customer payments—including ACH, wire transfers, and credit cards—against open invoices in the ERP system.
Account Maintenance :
Updating customer records with accurate contact information, payment status, and detailed documentation of all collection activities.
Reporting :
Preparing regular status reports on unpaid accounts, delinquency trends, and bad debt exposure for management re
Required Qualifications Education :
High school diploma or GED is often the minimum requirement, though many employers prefer an Associate's or Bachelor's degree in accounting, finance, or business administration.
Experience :
2-5 years of experience in corporate collections or accounts receivable.
Technical Skills :
Proficiency in Microsoft Excel (formulas, V-lookups, macros)
Soft Skills :
Strong negotiation and conflict resolution skills, exceptional attention to detail, and the ability to maintain professional customer relationships while enforcing payment terms. Apply online @ expresspros.com/columbusoh We have been serving Columbus for 30 years, Columbus has rated us #1 in staffing on Google Express Columbus Metro West 1065 Bethel Road, Columbus Ohio, 43220
Call or Text:
614-278-7707 #colmw