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Credit & Collections Specialist
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Robert Half
Hamilton, OH (In Person)
Full-Time
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Job Description
Description We are looking for a Credit & Collections Specialist to join a construction-focused organization in Hamilton, Ohio on a contract basis with the opportunity for a permanent position. This position supports the financial health of the business by overseeing commercial credit activities, strengthening collection efforts, and helping teams follow sound credit practices. The ideal candidate brings strong analytical judgment, effective communication skills, and the ability to work across departments to manage receivables and customer risk.
Responsibilities:
- Oversee day-to-day credit activities by applying company credit standards and helping maintain consistent practices across accounts.
- Track outstanding accounts receivable balances, identify collection concerns, and take timely action to improve payment performance.
- Maintain accurate customer credit records, including supporting documentation, account updates, and review history.
- Perform recurring evaluations of customer creditworthiness using available financial information, payment trends, and credit tools.
- Partner with regional teams and subsidiary personnel to resolve credit and collection challenges and support account decisions.
- Process cash applications and organize related backup documentation to ensure accurate recordkeeping and audit readiness.
- Support compliance with applicable sales tax requirements as well as internal financial policies and procedures.
- Prepare recurring reports for regional leadership that summarize account status, collection activity, and credit-related trends.
- Provide guidance to accounting and sales staff on credit processes, documentation expectations, and best practices.
- Help protect the company's legal and financial interests related to customer accounts and property improvement rights as needed. Requirements
- 3+ years of experience in credit, collections, commercial credit, or a related accounting support function.
- Working knowledge of credit analysis, credit approval practices, and established credit policies and procedures.
- Experience using credit scoring tools and familiarity with laws and regulations related to credit activities.
- Strong negotiation and problem-solving skills with the ability to manage sensitive customer situations professionally.
- Proficiency with Microsoft Excel, Word, and PowerPoint, along with solid overall computer skills.
- Excellent written and verbal communication skills and the ability to collaborate effectively with internal teams.
- Availability for limited travel as needed.
- Construction, heavy civil, or highway industry experience is strongly preferred.