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Self- Pay Collections
Job
Urologic Specialists
Tulsa, OK (In Person)
$37,440 Salary, Full-Time
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Job Description
The Self-Pay Collections Representative is responsible for managing self-pay patient accounts, ensuring timely collection of outstanding balances, and maintaining positive relationships with patients. This role involves working balance accounts, converting accounts to collections when necessary, and contacting patients to arrange payment.
Key Responsibilities:
- Review and manage self-pay account balances.
- Contact patients by phone, email, or mail to discuss outstanding balances.
- Collect payments and negotiate payment plans in accordance with company policies.
- Turn delinquent accounts over to collections as appropriate.
- Update patient account information and payment activity in the system.
- Respond to patient inquiries and provide clear explanations of balances and billing processes.
- Collaborate with billing and customer service departments to resolve discrepancies.
Qualifications:
- Previous experience in medical billing or collections (especially self-pay) strongly preferred.
- Strong communication and negotiation skills.
- Ability to work independently and manage time effectively.
- Proficiency in using billing software and MS Office.
Working Conditions:
- Office environment
- Regular phone work and computer use.