Collections Specialist
Job
Robert Half
Pittsburgh, PA (In Person)
Full-Time
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Job Description
Description We are looking for a dedicated Collections Specialist to join our team on a long-term contract basis in Pittsburgh, Pennsylvania. This role involves managing commercial and consumer collections, ensuring timely payments, and maintaining positive relationships with clients. The ideal candidate will have a strong background in credit and billing collection processes.
Responsibilities:
- Handle commercial and consumer collections with a focus on reducing outstanding balances.
- Review and monitor accounts to identify overdue payments and ensure timely follow-up.
- Communicate professionally with clients to resolve payment discrepancies and negotiate payment plans.
- Maintain accurate and up-to-date records of collection activities.
- Collaborate with the billing department to address invoice issues and ensure proper documentation.
- Analyze credit data and payment history to assess account risks.
- Implement effective collection strategies to meet departmental goals.
- Provide regular reports on collection progress and account statuses.
- Ensure compliance with company policies and regulations during all collection activities.
- Assist in improving collection processes to enhance efficiency. Requirements
- Proven experience in commercial and consumer collections.
- Strong understanding of credit and billing collection processes.
- Excellent communication and negotiation skills.
- Proficiency in maintaining detailed and accurate records.
- Ability to analyze credit data and assess financial risk.
- Familiarity with relevant laws and regulations governing collections.
- Skilled in using collection and billing systems.
- Detail-oriented with strong organizational abilities.
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